how to conduct an accessible interview

Although some disabilities are apparent to others or some sources may make you aware of their disabilities, many disabilities are unapparent disabilities. These may affect a person’s energy limitations, cognition, pain, vision, or hearing. It is incumbent upon you, the journalist, to create the most accessible opportunity for an interview.

  • When scheduling interviews, ask if any accommodations are necessary. These may include interpreters, translators, interviews over video, masking around people who are immunocompromised, breaking interviews into multiple short segments, conducting written interviews, offering wheelchair accessible locations, or other options.
  • Always speak directly to your source. When a source is disabled and a caregiver is present, direct your questions to the source, not the caregiver.
  • When a translator, interpreter, or personal aide is present, continue to direct your questions to your source rather than the translator, interpreter, or aide. Maintain eye contact with your source. The translator, interpreter, or aide is not your source.
  • If a source is a wheelchair user or sitting, sit in a chair to meet their eye level and speak directly to your source.
  • Give your source time and space to answer. Allow for speech and cognitive differences.
  • If a source has a cognitive, intellectual, or developmental disability, simplify your questions and use plain language. Be prepared to ask your question in several different ways to ensure understanding.
  • Do not infantilize or assume limitations because of disabilities. Your source may be an expert in their field regardless of disability.
  • Be professional and avoid patronizing sources with disabilities.

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